They are seeking a highly experienced and process-driven Operations Manager to help them scale and refine their business operations. This role is ideal for a proactive leader who can identify inefficiencies and implement system-wide improvements. As an A-player, you'll be passionate about building effective systems and eager to take the company to the next level.
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USD/year
USD/year
This job provides an amazing opportunity to join the leadership team, focusing on assisting customers with Monzo borrowing products and those facing financial difficulties. As the lending portfolio expands, the role involves addressing increasing queries from customers, including those who are potentially vulnerable. You’ll lead teams working on financial difficulties, both customer-facing and back-office, helping Team Managers succeed and ensuring the right outcomes for customers and Monzo.